Information Technology
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Health Care uses IT solutions to improve visibility and control of product and
information throughout the supply chain.
Electronic Data Interchange
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Health Care uses EDI for their communication with other organizations.
Electronic Data Interchange (EDI) refers to computer-to-computer exchange of
business documents in a standard format. EDI describe both the capability and
practice of communicating information between two organizations electronically
instead of traditional form of mail, courier, & fax. The benefits of EDI to
Lee Biscuits are quick process to information, they have better customer
service, increased productivity, provides cost efficiency, also competitive
advantage and also improved billing.
Bar Coding
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Health Care also use bar code for their products. They attach these bar codes
to their products to sell at the markets. Bar code scanners which are most
visible in the check-out counter of the supermarket. This code specifies name
of Lee Biscuits’ product and the manufacturer. The tracking of their products
during delivery are also using bar coding.
Online system
They use online system for customer to
purchase their product. It is much easier for the customer to purchase the
product so that they does not have to communicate with the workers to order for
the product because sometime the workers will make mistake in the order
processing. By using online system, customer can make their order by filling
the information in form given. While the stock still available and the product
can be fitted in the lorry, the order process can be proceed and send to the
customer. However, if the product cannot be fit, depends on the customer
whether they want to cancel the order or reschedule the order for future
delivery.
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